Service with a smile

When you call our customer service line, you’ll often find yourself speaking with Joan Griffin, our own in-house show services guru. She’s been with us for 15 years, and still loves doing her best when she delivers trade show services for customers every day.

“I worry so you don’t have to!” – Joan Griffin, Operations Manager, regarding trade show services

As our Operations Manager, Joan  handles customer service, plus invoicing, AP/AR, and manages our online asset management program, ShowRunner^™. Joan is a key part of the organization and her job goes well beyond the traditional ops role. She loves to share her expert knowledge of trade show services, including logistics and show kit completion, to ensure your exhibit is just right, and right on time.

“I want to make our customers’ lives easier so their work day and trade show experiences are a little less stressful.”

Joan does a wide range of trade show services tasks designed to make your job easier, from providing show estimates to scheduling shipments at the most economical rates, and sourcing components for your show needs. Joan is always watching show deadlines to help you take advantage of available discounts. She also manages our internal production and shipping schedules to make sure we’re all in sync, such as working with the warehouse to facilitate inspections and keep shipments on target, and coordinating the timing of each exhibit element to keep your display on schedule.

Find out more about the full range of trade show services that Joan helps to manage when you check out our Show Services page.

With Joan on our team, we have one more resource who always keeps your best interests in mind.

With you, every step of the way.

Team Nichols